Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
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Ashere Foster

Summary

Results-driven retail sales professional with a proven track record of enhancing productivity and task efficiency. Demonstrates expertise in customer service, inventory management, and sales strategy, with strong communication and problem-solving skills. Recognized for creating positive shopping experiences that foster customer loyalty and satisfaction. Successfully improved store layout resulting in increased product visibility and smoother customer flow.

Overview

5
5
years of professional experience
1
1
Certification

Work History

TEMPORARY VAN SALES COORDINATOR

HANSCHELL INNISS LIMITED
11.2024 - 01.2025
  • Delivers high-quality products to our customers in a safe, courteous, and timely manner
  • Establishes and maintains outstanding relations with customers
  • Reviews and verifies invoices and purchase requests to ensure accuracy
  • Inspects delivery vehicles and ensures the safety and security of the loading and unloading process
  • Contact customers to confirm delivery details

THREAT INTELLIGENCE ANALYST

PROTEXXA
07.2023 - 07.2024
  • Monitored and analyzed over 1,000 security events and incidents to identify potential threats
  • Conducted security assessments and audits, helping to achieving a 95% SOC 2 compliance rate
  • Developed threat intelligence reports for clients that provided actionable insights, reducing potential security risks by 30%
  • Prepared and maintained documentation, including 50+ security policies, procedures, and incident reports

SALES ASSOCIATE

CASHWIZ B'TOWN
03.2022 - 07.2023
  • Leveraged customer service expertise to increase repeat clientele
  • Created and executed marketing campaigns, resulting in an increase in new customer acquisitions
  • Established rapport with customers, assisting in purchases that led to a 20% increase in average transaction value
  • Utilized standard operating procedures to upsell new products, achieving a 10% upsell rate

INSURANCE CLAIMS ADJUDICATOR

CRUCIBLE INTERNATIONAL
12.2019 - 07.2020
  • Conducted risk assessments for over 200 insurance claims, determining validity and coverage eligibility
  • Collaborated with a team of 5 to meet a 98% on-time processing rate for claims
  • Reviewed and processed an average of 20 claims per day, ensuring accurate and timely settlements
  • Analyzed insurance claims to determine settlement amounts and negotiated fair settlements

Education

Certificate of Professional Development - Cybersecurity Analyst

George Brown College
Ontario, Canada
05.2023

Associate of Science - Psychology

Barbados Community College
St. Michael, Barbados
09.2019

CXC General - Social Studies, Principle of Accounts, Visual Arts, English A, Clothing and Textile

01.2013

Skills

  • Risk assessment and claims adjudication
  • Customer service and communication
  • Marketing and Sales Strategies
  • Data management and confidentiality
  • Critical Analysis Skills
  • Team Collaboration and Adaptability
  • Time management and multitasking

Certification

  • SOC Fundamentals, The SOC Fundamentals course equips aspiring SOC analysts with essential technical skills and a strategic mindset by covering SOC types, roles, responsibilities, and common mistakes, thereby enhancing their incident response capabilities and preparing them for a successful career in cybersecurity.
  • SIEM 101, What do SOC Analysts need to know about SIEM?
  • Incident Management, Learn how to manage incidents and how incident management systems work.
  • Detecting Web Attacks, Acquired skills in identifying and mitigating various web-based threats and vulnerabilities.
  • Network Protocols, Gained a thorough understanding of key network protocols essential for secure communications.
  • Network and Communications, Developed proficiency in analyzing and securing network communications to protect against cyber threats.
  • Networking Basics, Knowledge of the types of networks, how they work, how devices send and receive data, the types of network cabling, how IP addresses find information on the Internet, how transport and applications operate, and has practiced building a home wireless network.
  • Introduction to Cybersecurity, Introductory knowledge of cybersecurity, including the global implications of cyber threats on industries, and why cybersecurity is a growing profession. To understand vulnerabilities and threat detection and defense and to also have insight into opportunities available with pursuing cybersecurity certifications.
  • Network and Communication Security, Acquired in-depth knowledge of network security principles, implementing security measures to protect data in transit, and learning techniques for securing network infrastructures against various threats.
  • Jira Fundamentals, Completed the Jira Fundamentals course, gaining proficiency in using Jira for project management, issue tracking, and team collaboration to streamline workflows and enhance productivity.

References

  • Zingha Boyce, Manager, Protexxa, 256-2253
  • Shirlene Roberts, Project Manager, Protexxa, 2305136

Timeline

TEMPORARY VAN SALES COORDINATOR

HANSCHELL INNISS LIMITED
11.2024 - 01.2025

THREAT INTELLIGENCE ANALYST

PROTEXXA
07.2023 - 07.2024

SALES ASSOCIATE

CASHWIZ B'TOWN
03.2022 - 07.2023

INSURANCE CLAIMS ADJUDICATOR

CRUCIBLE INTERNATIONAL
12.2019 - 07.2020

Certificate of Professional Development - Cybersecurity Analyst

George Brown College

Associate of Science - Psychology

Barbados Community College

CXC General - Social Studies, Principle of Accounts, Visual Arts, English A, Clothing and Textile

Ashere Foster