Summary
Overview
Work History
Education
Skills
Music
Timeline
Generic

Annika Krusch

Wildau

Summary

Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.

Overview

3
3
years of professional experience

Work History

Banking Clerk

Mittelbrandenburgische Sparkasse In Potsdam
08.2023 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined daily banking operations through proficient use of software and adherence to bank policies.
  • Resolved customer complaints professionally, restoring their confidence in the institution''s services.
  • Strengthened security measures by meticulously monitoring potential fraud or suspicious activity.
  • Balanced cash drawers accurately at the end of shift, ensuring proper handling of funds.
  • Assisted colleagues with complex transactions, fostering a collaborative work environment.
  • Maintained up-to-date knowledge on banking products and services, effectively promoting them to customers.

Shop Assistant

ACTION
11.2022 - 07.2023
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Checked incoming orders and organized new stock.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Collaborated with team members to achieve overall store goals and objectives.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Helped managers with daily checklists and last-minute requirements.

Shop Assistant

New Yorker
08.2021 - 05.2022
  • Reviewed prices and performed audits to detect and correct price discrepancies.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Monitored fitting rooms to provide timely assistance while maintaining security measures against theft.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.

Education

Training As A Banking Clerk -

Oberstufenzentrum 2 Europaschule
Potsdam, Germany
01.2026

Higher Education - Social Services

Oberstufenzentrum Lübben
Lübben, Germany
07.2021

Technical Collage Entrance Qualification -

Paul Dessau Gesamtschule
Zeuthen, Germany
06.2019

Secondary School Diploma - Primary School

Grundschule Am Wald
Zeuthen, Germany
06.2015

Skills

    Client Relationship Building

    Team Cooperation

    Stress Tolerance

    Excellent time management skills

    Friendly

Music

I started singing in a childrens choir when I was five years old. When I was seventeen I joined an adult choir where I still work. I have another duo with my boyfriend Kenneth. We cover rock, pop and all sorts of music. Music has been with me all my life ;)

Timeline

Banking Clerk

Mittelbrandenburgische Sparkasse In Potsdam
08.2023 - Current

Shop Assistant

ACTION
11.2022 - 07.2023

Shop Assistant

New Yorker
08.2021 - 05.2022

Training As A Banking Clerk -

Oberstufenzentrum 2 Europaschule

Higher Education - Social Services

Oberstufenzentrum Lübben

Technical Collage Entrance Qualification -

Paul Dessau Gesamtschule

Secondary School Diploma - Primary School

Grundschule Am Wald

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Annika Krusch