Overview
Work History
Timeline
Generic

Aleah Holder

Silver Sands,Christ Church

Overview

7
7
years of professional experience

Work History

Office & Sales Assistant

Corbar Business Solutions Inc.
Oistins, Christ Church
10.2024 - Current
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner
  • Analyzed customer feedback data to identify areas of improvement within store's services
  • Provided excellent customer service to clients in person and over the phone
  • Fostered relationships with customers to expand customer base and retain business
  • Informed customers about current promotions and discounts
  • Completed day-to-day duties accurately and efficiently
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due
  • Computed purchases and received and processed cash or credit payment
  • Monitored stock levels to facilitate restocking
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders
  • Answered customer inquiries regarding product features, pricing, and availability
  • Providing administrative support by handling emails, letters, and packages
  • Handled returns and exchanges according to company policies
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Utilized various software and tools to streamline processes and optimize performance
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met
  • Assisted with data entry into databases, ensuring a high level of accuracy
  • Assisted with the company's receivables, ensuring that collection is prompt, and accounting entries are accurate
  • Conducted technical duties such as programming electronic devices

Customer associate

Trimart Incorporated
Rendezvous Hill, Christ Church
06.2021 - 09.2024
  • Cash Handling and Transactions: Operate cash registers / POS systems accurately and efficiently
  • Process customer payments, including cash, credit/debit cards
  • Provide correct change and issue receipts as per standard procedures
  • Maintain accurate cash drawer balances and report any discrepancies to the supervisor
  • Handled returns courteously while adhering to company policy guidelines
  • Present existing and prospective customers with valuable service or product information to aid in decision-making

Customer associate

Barbados Olympus Theatre
Sargeant, Christ Church
01.2018 - 01.2019
  • Selling tickets and concessions to customers
  • Providing guests with information about current and upcoming films
  • Ensuring all public areas are clean and well-maintained
  • Ushering guests to their seats and assisting with immediate needs
  • Stocking concession stands with snacks and drinks
  • Handling customer complaints and queries professionally

Timeline

Office & Sales Assistant

Corbar Business Solutions Inc.
10.2024 - Current

Customer associate

Trimart Incorporated
06.2021 - 09.2024

Customer associate

Barbados Olympus Theatre
01.2018 - 01.2019

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Aleah Holder