Aleah Holder
Silver Sands,Christ Church
Overview
7
7
years of professional experience
Work History
Office & Sales Assistant
Corbar Business Solutions Inc.
Oistins, Christ Church
10.2024 - Current
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner
- Analyzed customer feedback data to identify areas of improvement within store's services
- Provided excellent customer service to clients in person and over the phone
- Fostered relationships with customers to expand customer base and retain business
- Informed customers about current promotions and discounts
- Completed day-to-day duties accurately and efficiently
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due
- Computed purchases and received and processed cash or credit payment
- Monitored stock levels to facilitate restocking
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Used computer system to retrieve customer information, part number inventory and status of purchase orders
- Answered customer inquiries regarding product features, pricing, and availability
- Providing administrative support by handling emails, letters, and packages
- Handled returns and exchanges according to company policies
- Prioritized and organized tasks to efficiently accomplish service goals
- Utilized various software and tools to streamline processes and optimize performance
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met
- Assisted with data entry into databases, ensuring a high level of accuracy
- Assisted with the company's receivables, ensuring that collection is prompt, and accounting entries are accurate
- Conducted technical duties such as programming electronic devices
Customer associate
Trimart Incorporated
Rendezvous Hill, Christ Church
06.2021 - 09.2024
- Cash Handling and Transactions: Operate cash registers / POS systems accurately and efficiently
- Process customer payments, including cash, credit/debit cards
- Provide correct change and issue receipts as per standard procedures
- Maintain accurate cash drawer balances and report any discrepancies to the supervisor
- Handled returns courteously while adhering to company policy guidelines
- Present existing and prospective customers with valuable service or product information to aid in decision-making
Customer associate
Barbados Olympus Theatre
Sargeant, Christ Church
01.2018 - 01.2019
- Selling tickets and concessions to customers
- Providing guests with information about current and upcoming films
- Ensuring all public areas are clean and well-maintained
- Ushering guests to their seats and assisting with immediate needs
- Stocking concession stands with snacks and drinks
- Handling customer complaints and queries professionally
Timeline
Office & Sales Assistant
Corbar Business Solutions Inc.
10.2024 - Current
Customer associate
Trimart Incorporated
06.2021 - 09.2024
Customer associate
Barbados Olympus Theatre
01.2018 - 01.2019